Automation projects start from €2500, but the final cost depends on how many workflows you need, which tools are involved, and the complexity of the logic. A single-process automation (like enquiry handling) sits at the lower end. A full multi-system build with AI agents, CRM integration, and reporting costs more.

Every project begins with a deposit to get started, followed by structured payments tied to milestones. You get a clear, itemised quote during the system design phase – before any major build work begins. You always know what you’re paying, when, and for what.

If your team sends emails, uses any kind of CRM or spreadsheet, or follows up with customers manually – you’re already doing work that automation can handle. You don’t need a technical team or any AI knowledge.

We handle everything: scoping, building, testing, launching, and training your team on how to use it. Most clients interact with their automation through a simple dashboard or their existing tools – no new software to learn, no code to touch.

The businesses we work with typically have 2–50 staff. If you’re big enough to have repetitive processes, you’re big enough to automate them.

No – and that’s not the goal. Automation replaces the repetitive, low-value parts of their day: copying data, sending routine follow-ups, answering the same questions, chasing invoices. The work nobody was hired to do but everyone ends up doing.

What changes is how your team spends their time. Instead of 3 hours a day on admin, they spend it on client work, sales, problem-solving – the things that actually grow the business. Most clients tell us their team is happier after automation, not threatened by it.

Most automation systems go live within 2–4 weeks of kickoff. Time savings are visible from day one – the moment a workflow handles something your team used to do manually, that time is recovered.

Measurable business impact – like improved lead conversion, faster response times, or reduced admin hours – typically shows within 30–60 days. Full ROI (where the savings clearly exceed the project cost) usually lands within 60–90 days, depending on scale.

We track everything from launch, so you’ll see the numbers, not just feel the difference.

Almost certainly they do. We work with multiple tools and custom API connections – which means if your tools can send or receive data (and virtually all modern business tools can), we can connect them.

We’ve integrated with CRMs (HubSpot, Salesforce, Pipedrive), accounting tools (Xero, QuickBooks), email platforms (Mailchimp, ActiveCampaign), booking systems, payment processors, Google Workspace, Microsoft 365, and dozens of niche industry tools.

During the free audit, we’ll map your current tools and confirm exactly what connects and how. If something genuinely can’t integrate, we’ll tell you upfront – not after you’ve paid.

Every system we build includes monitoring and error alerting. If a workflow fails, we get notified automatically – often before you even notice. Most issues are resolved within hours, not days.

Your project includes 30 days of active support after launch. During that window, we fix bugs, handle edge cases, and fine-tune anything that isn’t performing as expected.

After that, we offer ongoing support plans for businesses that want continued monitoring, optimisation, and updates. Automation systems benefit from regular refinement – they get smarter and more efficient over time when someone’s keeping an eye on them.

Absolutely – and we’d actually recommend it. Most clients start with one or two automations that solve their most painful problem – usually customer enquiry handling or lead follow-up – and expand once they see the results.

Every system we build is designed with scalability in mind. New workflows plug into the existing infrastructure without rebuilding what’s already working. So you might start with an AI responder this month, add automated invoicing next quarter, and layer in a full reporting dashboard later.

The point is: you don’t need to automate everything at once. Start where it hurts most.

Barely. The goal is to remove steps from their day, not add new ones. In most cases, your team keeps using the tools they already know – their CRM, email, calendar – and the automation runs in the background.

What does change: they stop doing certain tasks entirely. No more copying data between tools. No more manually sending follow-ups. No more building reports from scratch. Those things just happen.

We include a handover session with every project where we walk your team through what’s changed, what’s automated, and what (if anything) they need to do differently. It’s usually a 30-minute session, not a week of retraining.

Automation follows rules you define. “When a form is submitted, create a CRM contact, send a welcome email, and assign a task.” It’s reliable, predictable, and handles high-volume repetitive work. Think of it as a conveyor belt – it runs the same way every time.

AI agents go further. They read, understand context, make decisions, and respond intelligently. An AI agent can read an email enquiry, determine what the customer wants, draft a personalised reply, qualify the lead, and route it – all without human input. Think of it as a virtual team member, not a conveyor belt.

Most businesses benefit from both working together. The AI agent handles the thinking (understanding enquiries, qualifying leads), and the automation handles the doing (updating the CRM, triggering follow-ups, sending invoices). We build both as one connected system.